Terms of service

Welcome to Lucy Rose Muse. These Terms of Service ("Terms") outline the rules and conditions governing your use of our website and services. By accessing our website, browsing our products, or placing an order, you acknowledge that you have read and agreed to these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

Website Use

By using our website, you agree that you:

  • Are at least 18 years old, or are accessing the website with the permission and supervision of a parent or legal guardian.
  • Provide accurate and complete information when creating an account or placing an order.
  • Use our website only for legitimate and lawful purposes.
  • Do not attempt to interfere with the website's security, functionality, or normal operation.

Lucy Rose Muse reserves the right to restrict, suspend, or terminate access to the website if these Terms are violated.

Product Information

We make every reasonable effort to ensure that product descriptions, photographs, colors, prices, measurements, and other product details are accurate and up to date.

Please note that:

  • Colors may appear slightly different depending on your device or screen settings.
  • Measurements may have minor variations due to manual measuring.
  • Product availability and specifications may change without prior notice.

We reserve the right to modify, replace, or discontinue products at any time.

Pricing & Payment

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise indicated.

Payment must be successfully authorized before an order can be processed.

Lucy Rose Muse reserves the right to:

  • Correct pricing, description, or listing errors.
  • Cancel orders affected by inventory or availability issues.
  • Decline or cancel transactions that appear unauthorized or fraudulent.
  • Request additional information when necessary to verify an order.

If an order is canceled after payment has been successfully received, the applicable amount will be refunded to the original payment method.

Order Acceptance

Placing an order through our website does not automatically guarantee acceptance.

After submitting an order, you may receive an order confirmation acknowledging that your request has been received. This confirmation does not constitute final acceptance of the order.

We reserve the right to cancel or refuse an order for reasons including:

  • Product availability limitations
  • Payment verification problems
  • Incorrect pricing or product information
  • Suspected fraudulent or unauthorized activity
  • Shipping restrictions
  • Violation of these Terms

If your order is canceled after payment, you will be notified and an eligible refund will be issued.

Shipping

Orders are shipped according to our Shipping Policy.

Any delivery estimates provided on our website are for reference and are not guaranteed delivery dates.

Lucy Rose Muse is not responsible for delays caused by carriers, severe weather, holidays, transportation disruptions, incorrect shipping information, or other circumstances outside our reasonable control.

Once an order has entered fulfillment, changes to shipping information may not be possible.

Returns & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Items must meet the applicable return requirements before a return or refund can be approved.

Customers should contact our Customer Support team before sending any merchandise back to ensure the correct return instructions are provided.

Intellectual Property

All materials appearing on the Lucy Rose Muse website, including but not limited to:

  • Brand names and logos
  • Product photographs
  • Graphics and illustrations
  • Website text
  • Product descriptions
  • Page layouts
  • Icons and design elements

are owned by or licensed to Lucy Rose Muse and are protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, republish, or commercially use any website content without prior written authorization.

Acceptable Use

You agree not to use our website to:

  • Engage in unlawful, fraudulent, or unauthorized activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Upload or transmit viruses, malware, or harmful code.
  • Interfere with the website's operation or security.
  • Collect or misuse information belonging to other customers.
  • Use our website in a manner that could damage our business or services.

We may take appropriate action, including restricting website access or canceling orders, when prohibited activity is identified.

Third-Party Services

Our website may contain links, features, or services provided by third parties.

Third-party websites operate independently from Lucy Rose Muse, and we do not control or guarantee the accuracy, availability, security, or policies of those external services.

Your interactions with third-party websites are subject to their own terms and policies.

Disclaimer

Our website and its content are provided on an "as is" and "as available" basis to the extent permitted by applicable law.

While we make reasonable efforts to maintain accurate information and reliable website functionality, we do not guarantee that the website will always be uninterrupted, error-free, or completely current.

Limitation of Liability

To the fullest extent permitted by applicable law, Lucy Rose Muse shall not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of the website or purchase of our products.

Where liability cannot be excluded, our total liability relating to a specific order will not exceed the amount actually paid for that order, except where otherwise required by applicable law.

Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, stored, and handled when you browse our website or place an order.

By using our website, you acknowledge and agree to the applicable privacy practices.

Changes to These Terms

We may revise or update these Terms of Service from time to time to reflect changes to our services, business practices, or applicable requirements.

Updated Terms will be posted on this page. Changes become effective when published unless otherwise stated.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws of the United States, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of our website shall be handled by a court of competent jurisdiction.

Contact Us

If you have questions about these Terms of Service, please contact our Customer Support team.

Lucy Rose Muse

Email: vip@Lucyrosemuse.com

Business Address:

2947 Woodlawn St
Commerce Township, MI 48390
United States

Business Address Only — Not a Return Address

For questions regarding orders, returns, shipping, or other services, please contact our Customer Support team. We typically respond within 24–48 business hours and will be happy to assist you.